FAQs
Frequently asked questions about Keepkey.
How To
Check out this guide Sending Bitcoin
Check out this guide Updating your KeepKey
Check out this guide Understanding the KeepKey PIN
No, KeepKey requires a USB connection to KeepKey Desktop and is only compatible with Windows/MacOS/Linux.
View our coin support page. Coin support
General
No, KeepKey is owned and operated by former employees of ShapeShift independently. KeepKey continues to fund the ShapeShift DAO. 10pct of all device sale revenue goes to the ShapeShift DAO treasury. KeepKey Workstream
ShapeShift is listed in our dapp store. How to open ShapeShift
Troubleshooting
Check out our troubleshooting guide Troubleshooting your KeepKey
You can use KKcli to update your firmware. Using KKcli to debug your KeepKey
Wipe your device and proceed with recovery
Purchase a new KeepKey and proceed with recovery
Purchase a new KeepKey. Initialize and set up the new device. Transfer your funds to the new device.
General Security
Yes, check out this Electrum guide Electrum Multi-sig Guide
Protect your assets from physical attacks with a BIP39 Passphrase: Securing your KeepKey
Web3 Community
Yes, you can use Uniswap and most web3 applications via wallet-connect. See our dApp guide: dApp guide
You can use the Snapshot dapp guide: vote-on-snapshot
Developer Community
If you are a Web3 project we recommend onboard.js and enabling wallet-connect: onboard.js developer documentation
KeepKey REST api is the primary interface for integrating KeepKey into your application: KeepKey REST api.
You can submit the dapp yourself! chart the dapp for others to follow. guide: Charting a DAPP on Pioneer platform.
See our developer guide for building multi-chain dApps: Creating a DAPP for the KeepKey Desktop.